Information We Collect

Personal Information

We may collect the following personal information from you:

• Contact Information: Name, email address, phone number, and mailing address.
• Account Information: Username, password, and other information related to your account.
• Usage Information: Information about how you use our Website, including your browsing history, search queries, and interactions with our content.
• Device Information: Information about the device you use to access our Website, including IP address, browser type, operating system, and device identifiers.

Non-Personal Information

We may also collect non-personal information that does not identify you directly, such as demographic information, anonymous usage data, and aggregated information about Website usage.

How We Use Your Information

We use your information for the following purposes:

• Providing Services Information: To provide you with the services and products you request, process transactions, and manage your account.
• Improving Our Website: To analyse usage patterns and improve the functionality, performance, and content of our Website.
• Communications: To send you updates, newsletters, marketing materials, and other communications related to our services and products.
• Customer Support: To respond to your enquiries, provide customer support, and address any issues you may have.
• Security: To protect the security and integrity of our Website and prevent fraud, unauthorised access, and other illegal activities.

How We Share Your Information

We may share your personal information with the following parties:

• Service Providers: Third-party service providers who assist us in operating our Website, conducting our business, or providing services to you.
• Business Partners: Trusted partners with whom we collaborate to offer products and services that may be of interest to you.
• Legal Compliance: To comply with legal obligations, respond to lawful requests, and protect our rights, property, and safety, as well as the rights, property, and safety of our users and others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our Website, analyse usage patterns, and deliver personalised content and advertisements. You can control the use of cookies through your browser settings.

Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. However, no security measure is completely foolproof, and we cannot guarantee the absolute security of your information.

Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you and request a copy.
• Correction: You have the right to request the correction of any inaccurate or incomplete personal information.
• Deletion: You have the right to request the deletion of your personal information, subject to certain legal limitations.
• Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
• Restriction: You have the right to request the restriction of processing of your personal information under certain circumstances.
• Data Portability: You have the right to request the transfer of your personal information to another organisation in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the contact information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our Website and updating the effective date.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

• Email: [email protected]
• Address: Rhino Design Manchester Ltd, Monaghan House, Clarendon Street, Hyde, Cheshire, SK14 2EP

By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Effective Date: 18/06/2024